Jaguar Is Number One Star Performer In J.D. Power And Associates / What Car? 2013 Survey

Jaguar is the number one automotive brand in the UK, according to data collated in the Vehicle Ownership Satisfaction Survey (VOSS) and Land Rover is one of the most improved brands in 6th place and entering the top ten list of manufacturers for the first time.

Data from this survey is analysed by J.D Power and Associates in partnership with the definitive UK car buying guide; What Car?, who together have identified Jaguar as Best Brand in the UK for the second successive year and named Land Rover as their 2013 ‘Star Brand’.

Jaguar also claimed top spot for its XF model in the J.D Power and Associates / What Car? survey Executive Car category. The XF is Jaguar’s highest-selling product and has received more than 100 international awards since its launch. The XF was given five-star ratings for performance, service and running costs. Owners commented that they didn’t regret spending a single penny on their Jaguar XF, rating it as ‘excellent’ across all categories.

Participants in the J.D. Power / What Car? survey noted the high levels of comfort in the XF, citing its luxurious interior and intuitive controls.

Jaguar UK dealers received commendation in the study, and were reported to be helpful, accommodating and provide servicing and repair work at reasonable costs.

Land Rover has shown consistent steady improvement in the survey climbing to 6th place from 12th in 2012 and 14^th place in 2011.

The Land Rover Discovery was the best performing nameplate for Land Rover up 29 places and coming top of its class for reliability. The Land Rover Freelander also showed improvement scoring particularly well in terms of ownership experience.

The study considered the opinions of over 16,000 UK car owners who rated 116 car models from 28 brands. Chas Hallett, What Car? Editor-in-Chief said: “Once again we have received a great response to this year’s annual JD Power / What Car? survey. This clearly shows that car owners are eager to provide manufacturers with feedback on their experiences. It is fantastic to see two British car manufacturers perform so well. Jaguar is triumphant for the second year running in the study – owners gave Jaguar cars – and slick customer service from its dealers – a big thumbs up”.

Chas continued “Freelander owners noted improved dealer service and less onerous overheads. Meanwhile, the Discovery gave drivers a less taxing time, with 30% fewer faults reported; in fact, the SUV led its field for reliability.”

Jeremy Hicks, Managing Director, Jaguar Land Rover UK, said: “Jaguar and Land Rover have excelled in the results of this study and we are proud that our cars and dealer network have performed so well.

“The new car market is fiercely competitive and to have a British manufacturer placed as the top automotive brand by UK car buyers for the second year in a row is a phenomenal achievement. We aim to offer customers outstanding products through an aggressive growth plan, made possible by sustainable investment in design, engineering and manufacturing here in Great Britain.”

JAGUAR IS NAMED NUMBER ONE MANUFACTURER IN J.D. POWER SURVEY

Jaguar has been announced as the Number One manufacturer in the J.D. Power and Associates/What Car? 2012 UK Vehicle Ownership Satisfaction Study (VOSS).

The study was based on the evaluations of nearly 18,000 individuals in the UK after an average of two years ownership. Every aspect of vehicle ownership was rated from performance, design and comfort to quality, reliability, cost of ownership, economy and dealer service satisfaction. The resulting data allowed the study to be the most comprehensive of its kind.

As well as heading the rankings for manufacturers, Jaguar was also successful in the individual categories.  The XF gained 15 places within 12-months to claim the ‘Executive Car of the Year’ title.

The 2012 result marks the culmination of a steady rise in owner satisfaction, Jaguar having finished third in the 2011 survey.

‘This is a great accolade for everyone at Jaguar,’ said What Car? editor-in-chief Chas Hallett. ‘This study shows that customers are really satisfied with their Jaguars, a hugely important feat for any car maker.’

Jeremy Hicks, Managing Director of Jaguar Land Rover UK, commented: ‘To be awarded the Number One spot by JD Power is a huge honour – not only for the staff of the 90 Jaguar dealers in the UK but for the circa 2,000 employees at the Castle Bromwich factory and the talented designers and engineers based in Warwickshire whose determination, attention to detail and commitment to quality have delivered this result.’

Grant McPherson, Director of Operations, Jaguar Castle Bromwich, commented: ‘Every member of the Castle Bromwich team, including our suppliers, aims to exceed the expectations of our customers. This Award is fitting recognition of their outstanding efforts over the years. Quality is at the heart of the Jaguar manufacturing process and it’s encouraging to see we are headed in the right direction. We will continue to apply our focus on improvement and the delivery of premium quality products as we look ahead to the next Jaguar models to come onto the market, including the new XF Sportbrake and F-TYPE.’

Jaguar continues to perform strongly in the UK with a 56 per cent rise in sales reported in April 2012.

JAGUAR IS NAMED NUMBER ONE MANUFACTURER IN UK J.D. POWER SURVEY

Quotes:

What Car? Magazine editor-in-chief, Chas Hallett, commented: ‘This is a great accolade for everyone at Jaguar. This study shows that customers are really satisfied with their Jaguars, a hugely important feat for any car maker.’

Adrian Hallmark, Global Brand Director, Jaguar Cars, commented:‘It’s tremendous to have such customer recognition of our commitment to delivering quality, technology and a world-class ownership experience. This is a huge accomplishment and a tremendous honour to achieve the Number One spot. Now we’re at this point, we will work with even greater energy to sustain this performance.’

Jeremy Hicks, Managing Director of Jaguar Land Rover UK, commented: ‘To be awarded the Number One spot by JD Power is a huge honour – not only for the staff of the 90 Jaguar dealers in the UK but for the 2,000 employees at the Castle Bromwich factory and the talented designers and engineers based in Warwickshire whose determination, attention to detail and commitment to quality have delivered this result.’

Grant McPherson, Director of Operations, Jaguar Castle Bromwich, commented:‘Every member of the Castle Bromwich team, including our suppliers, aims to exceed the expectations of our customers. This Award is fitting recognition of their outstanding efforts over the years. Quality is at the heart of the Jaguar manufacturing process and it’s encouraging to see we are headed in the right direction. We will continue to apply our focus on improvement and delivering premium quality products as we look ahead to the next Jaguar models to come onto the market, including the new XF Sportbrake and F-TYPE.’

David Lewis, National Sales Director, Jaguar Cars: ‘We have worked incredibly hard to deliver the high standards of care and professionalism within our dealers that our customers rightly expect. I’m proud that the 90-strong network has been recognised with such a prestigious Award – this is an excellent starting point for what promises to be an exciting 12-months ahead for Jaguar.’

JAGUAR IS NAMED NUMBER ONE MANUFACTURER IN UK J.D. POWER SURVEY

KEY FACTS:

J.D. Power 2012 ranking for manufacturers: J.D. Power 2011 ranking for manufacturers: Previous winner: Highest placed Jaguar car: Number of awards won by the XF: Volume seller: Number of Jaguars sold in the UK in 2011: Sales for Jan – March 2012 in the UK: Private/fleet split in 2011: Factory: Models built there: Future models to be built at Castle Bromwich: Production in 2011: Global sales for Jaguar in 2011:

1 3 Lexus (holder of the title for 11 years) The XF: second place (+15 versus 2011) 102 XF 13,787 4,020 10,632 private sales / 3,155 fleet sales Castle Bromwich, Birmingham XF, XJ, XK XF Sportbrake, F-TYPE 49,932 50,678

Visit one of our Grange Jaguar dealerships at the following locations:

Jaguar Brentwood

Jaguar Croydon

Jaguar Exeter

Jaguar Swindon

Jaguar Welwyn

A Life of Luxury – The Jaguar XJ Ultimate

The New Jaguar XJ Ultimate is the most luxurious and expensive version of Jaguar’s big saloon yet. It arrives in the UK in November and is expected to be approximately £120,000.

Jaguar:

Work in luxury, relax in total comfort. Stretch out and let XJ Ultimate indulge you with everything at your fingertips. There’s the table that gracefully rises out of the centre console, the beautifully styled bottle chiller and the iPads docked in the backs of the front seats. A special place that you can call your own, XJ Ultimate is utterly distinctive.

Stretch out on the sumptuous semi-aniline leather of either of the two individually tailored rear seats. Offering recline, heating/cooling as well as four-way lumbar adjust, they can even treat you to a massage. The semi-aniline leather also extends to the front seats. A chauffeur switch can automatically fold the front passenger seat away offering maximum space for the rear seats.

Adding to the dramatic interior design is an electrically powered table. It rises gracefully from the centre console and can be rotated left or right as required. The rear section of the centre console also houses a 75cl bottle chiller for cooling drinks to the optimum temperature. Two handcrafted Goran Hongell ‘Aarne’ Champagne glasses are provided as standard with XJ Ultimate. The console also docks the Touch-screen Rear Seat Entertainment system remote control as well as rear climate controls and an array of connectors for any portable devices.

XJ Ultimate makes no compromise in quality in even its slightest touches such as the exquisite brushed aluminium clock, the brilliant LED courtesy lighting for rear passengers, or even the leather umbrella retainer points in the boot. At night experience the tranquillity of the cool phosphor blue illumination delineating the interior features, framing the treadplates, JaguarDrive Selector™, Electronic Parking Brake (EPB), and door architecture.

The new Jaguar XJ Ultimate will be available in Grange Jaguar Brentwood, Exeter, Swindon & Welwyn when it arrives in the UK.

Visit us at:

www.grange.co.uk

www.motorparks.co.uk

Waiting for the perfect time to buy? It’s Arrived.

Please join us at our Approved Used Jaguar Event on 28th January – 5th February 2012, where you will find 2 years free servicing* on any Approved Used Jaguar.

The event is happening at our Grange Jaguar dealership at the following locations:

Jaguar Brentwood

Jaguar Croydon

Jaguar Exeter

Jaguar Swindon

Jaguar Welwyn

This offer applies to eligible Jaguar Approved Used cars sold between 28 January – 5 February 2012. All vehicles must be registered by the customer at the dealership from which the vehicle was purchased. The “free servicing handover certificate” is only valid at the dealership from which the vehicle was purchased. The certificate should be presented to the dealership at time of booking the vehicle in for a service in order to qualify for the two years’ free service. The offer is only available at the point of registration of the vehicle in the customer’s name. The offer is free to all customers. The free servicing covers scheduled servicing and associated parts (oils, hydraulic fluids, seals, filters, elements and antifreeze) and labour for two years’ from the date of invoice up to a maximum of two services. Scheduled servicing intervals are detailed in the vehicle handbook. Excludes wear and tear items such as shock absorbers, exhaust systems, tyres, windscreens, windows, engines, transmissions, electronics, cost of fitting or repairing accessories and any form of accident damage and non-routine servicing work, parts or labour. The service package is not a warranty package. The free service offer is only valid to the customer indicated on the invoice, for the vehicle purchased. This offer is not transferable.

Exclusive Aston Martin One-77 Preview Weekend at Grange Welwyn

An Exclusive Showing of the Fantastic Aston Martin ONE-77 Supercar.
Saturday 1st & Sunday 2nd October

We have been lucky enough to secure this rarely seen Aston Martin ‘Supercar’ for our event and we invite you to share our passion for these two days only.

To support this event we have put together an ‘Exclusive Showcase’ of New and Used vehicles with some very special prices. Over the weekend there will be a number of vehicles that will attract a significant saving over RRP* these vehicles will not be advertised until after the event, so be the first to see the specially selected stock.

Aston Martin designed ONE-77 as an object of beauty, created for the discerning few, encompassing tradition, craftsmanship and excellence with raw power and earth shattering performance.

With all 77 cars sold before the last one rolled off the production line, and a cool price tag of £1.2million one might beg the question of the 77 owners ‘Is it just sheer indulgence in its’ purest form, or a very wise investment!’

Nonetheless it is a sad but true fact that most people will never see one of these magnificent cars in their lifetime.

To register your interest please call us on 0844 371 4847 .

Full MOT Plus Summer Safety Check for £19 at Grange Jaguar Swindon (£73.85 Value)

Full MOT Plus Summer Safety Check for £19 at Grange Jaguar Swindon (£73.85 Value)

The jaguar stands out from the other rainforest animals for its immense speed, the unique motifs on its body, and because it has a built in sound system-satnav combo. Take the right turn with today’s Groupon: £19 for a full MOT including end of summer safety check at Grange Jaguar Swindon.

Dealers of Jaguar and Aston Martin, Grange have been filling the garages of luxury car lovers for nigh on three decades. Home to some of the most sumptuous wheels in British motoring, these masters of metal stock both new and used vehicles, offering comprehensive browsing opportunities and ample ooh factor for vroom-thusiasts. Those whose garages already house four-wheeled occupants can turn to Grange Jaguar’s high-end expertise for any make or model of car that might need a service.

Gas guzzlers can give their ride the once over with an MOT including the end of summer tyres and brakes safety test. Challenging the street cred of any motoring make or model, the seasoned petrol heads even offer to pick up their mechanical clients from any driveway within a 15 mile radius of their garage, returning them with a new lease of life approximately two hours later. If any repairs are required, these can be carried out at Grange Jaguar for an additional fee.

http://www.groupon.co.uk/deals/bristol/wessex-garages/733680

Grange Jaguar Swindon

Swindon Motor Park, Dorcan Way, SN3 3RA Swindon

http://www.grange.co.uk

Fantastic Groupon Deal at Grange Jaguar Swindon – EXTENDED For One Day Only!

Interior and Exterior Spruce and Shine (£14) With Optional MOT and Pick Up and Drop Off (£29) at Grange Jaguar (Save up to 71%).

Highlights

• Pick up and delivery free of charge within 10 mile radius (with MOT option)
• Established for over 30 years
• Exterior valet including wheels, windows and wing mirror wash
• Full interior clean
• Suitable for any car make or model

http://www.groupon.co.uk/deals/swindon/grange-jaguar-swindon/511065